ESTIMATED Transits Times - (SHIPMENTS MAY TAKE LONGER)
For all shipments please add at least 2 additional days for processing
Carrier | ETA |
---|---|
Advantage | 2 to 5 Business Days |
Priority | 1 to 3 Business Days |
FedEx SmartPost | 3 to 10 Business Days |
FedEx Ground or Home Delivery | 1 to 5 Business Days |
FedEx Express Saver | 1-3 Business Days |
FedEx 2 Day | 1-2 Business Days |
FedEx Overnight Standard | 1 Business Day |
USPS First Class International | 5 to 21 Business Days* |
USPS Priority International | 6 to 10 Business Days* |
USPS Express International | 3 to 5 Business Days* |
FedEx International Ground (Canada Only) | 2 to 8 Business Days* |
FedEx International Economy | 3 to 6 Business Days* |
FedEx International Priority | 1 to 3 Business Days* |
* Any international shipment may be delayed in customs. Delivery times may vary from country to country. The EU is collecting VAT as of July 1, 2021.
Free Shipping (*using coupon code FREESHIP for orders $50 and up, 3 to 10 Business Days)
*The shipping method will be chosen by us and is typically FedEx Smartpost shipping.
*The FREE Shipping promo is valid for US orders to the lower 48 states and is not valid on shipping to PO Boxes.
Shipping costs are determined by the total weight of the order and the shipping location. You can view your total shipping during the checkout process without having to actually place an order.
Please note FedEx does not ship to PO Boxes. You can however ship to a PO Box with FedEx Smartpost as FedEx carries the package within their system and delivers it to the local Post Office for final delivery. FedEx Express Saver, FedEx 2 Day & FedEx Standard Overnight are the only expedited forms of shipping offered.
If you choose FedEx Express Saver, 2Day or Standard Overnight please allow (1) ONE BUSINESS DAY for processing time before the order actually ships out. Weekends and Holidays are not considered Business Days.
*** PLEASE NOTE: RINGSIDE COLLECTIBLES IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES BY ANY SHIPPING METHOD. IF YOUR PACKAGE IS MISSING, BE SURE TO CHECK WITH NEIGHBORS FOR MIS-DELIVERY THEN CONTACT YOUR CHOSEN FREIGHTER. THIS APPLIES TO ALL PURCHASES. ***
Can I file a claim if my order is lost, damaged, stolen or not received?
If you choose USPS Advantage, USPS Priority, FedEx Ground, FedEx Home Delivery, FedEx Express Saver, FexEx 2Day or FedEx Standard Overnight Ringside Collectibles can file a claim on your behalf. USPS Priority is insured up to $50. FedEx Ground, FedEx Home Delivery, FedEx Express Saver, FexEx 2Day or FedEx Standard Overnight is insured up to $100.00. If you choose FedEx SmartPost Ringside Collectibles cannot file a claim for you. You would need to contact your local Post Office for further assistance.
If you would like to purchase insurance or signature verification for your package please contact us immediately after placing your order.
International Customers
The EU is collecting VAT as of July 1, 2021. This is the responsibility of the customer and not Ringside Collectibles.
We welcome international orders from many countries outside the United States. The shipping and handling cost to your country will be calculated when you place your order.
Can I file a claim if my order is lost, damaged, stolen or not received?
If you choose Priority International, Express International, FedEx International Ground, FedEx International Economy or FedEx International Priority Ringside Collectibles can file a claim on your behalf. USPS Priority International is insured up to $50. USPS Express International, FedEx International Economy & FedEx International Priority are insured up to $100.00. If you choose USPS First Class or FedEx Internatoinal Saver we cannot file a claim for you. You would need to contact your local Post Office for further assistance. If you would like to purchase insurance for your package please contact us immediately after placing your order
International credit cards (Visa, Master Card, American Express or Discover) customers may be asked to send or email additional credit card and address verification information to process the order securely.
We reserve the right not to accept or ship merchandise to 'Unverified' customers. Customers with an 'unconfirmed' PayPal address will need to send us copy of an Official Document which include the name and the shipping address, for example. a drivers license, a student card or a passport.
*** PLEASE NOTE: RINGSIDE COLLECTIBLES IS NOT RESPONSIBLE FOR DAMAGED, LOST OR STOLEN PACKAGES BY ANY SHIPPING METHOD. ***
*** International Orders can take extra time to be delivered and always have a chance of getting stuck or being delayed by customs. We make no delivery guarantees for international packages. ***
Return Policy
Returns can be accepted up to 30 days after the packages are shipped as long as the items are UNOPENED. Returns cannot be accepted if items are opened, worn or played with.
**NO ITEMS WILL BE ACCEPTED AS A RETURN ONCE OPENED UNDER ANY CIRCUMSTANCES! RINGSIDE COLLECTIBLES IS NOT RESPONSIBLE FOR ANY LOOSE OR BROKEN FIGURES.**
Return Shipping address:
Ringside Collectibles
1313 Broadway, Suite 150
Hewlett, NY 11557
Replica Belt Returns: If there is any issue with your belt please notify us within 2-3 business days of receiving the package. Please note after this time period returns for Replica Belts will NOT be accepted if we have not been given prior notification.
If your figure has stiff joints, try running it under warm water and firmly shifting the joint to loosen it. Otherwise, you must contact the manufacturer for any out-of-package issues.
MATTEL CUSTOMER SERVICE: 1-800-524-8697
WICKED COOL TOYS CUSTOMER SERVICE: 1-888-519-1392